Quality policy

    • In Sigmat d.o.o. we are aware that the success of our business depends on the satisfaction of our customers, therefore we strive to understand the current and future needs of customers, meet their requirements and exceed their expectations. We represent only renowned companies in the field of welding, gas cutting and grinding equipment. By developing a service and support network for customers throughout Croatia and by constantly investing in our own new technologies and training our employees, we strive to provide our customers with the best service. We strive to ensure quality constancy through constant communication with the customer while meeting legal and contractual obligations.
      • The task and obligation of the administration is to ensure the necessary resources for the smooth and impartial operation of all employees, and to constantly improve the quality management system.
        • The obligation of all employees is to know the quality requirements and to maintain the agreed quality level of our products. Each employee is responsible for the quality of his own work in compliance with the rules derived from the Quality Management System.
          • Procedures and the introduced system are only the basis for a high level of quality of work, therefore the obligation of all employees is the constant acquisition of new knowledge and constant training. The goal of Sigmat d.o.o. by introducing the Quality Management System, he wanted to achieve a level of quality of operation that meets domestic and international standards and ensure the loyalty and satisfaction of customers, employees and all interested parties, and with the achieved results, enable the growth of the company.
            • The aforementioned policy is implemented by applying the Quality Management System compliant with ISO 9001:2000 standards.
              • Looking to the future, the opening of new markets and the opportunities that are offered, we decided to protect our intellectual property. Sigmat drives.

Personal data protection policy

  • Sigmat d.o.o. respects your personal data and works diligently to protect it.Our privacy statements are based on current global principles and norms for handling personal data, notification and choice of data usage, data access and integrity, security, onward transfer and enforcement/monitoring.

Personal data

  • We collect personal data for various reasons, for example to process your orders, provide electronic newsletter services, send marketing messages, personalize your experience or in connection with job offers.
  • We inform you about the purpose of collecting personal data at the very moment of collecting it, and we keep it for the purposes for which it was collected or when it is necessary in accordance with applicable laws or for legitimate purposes.
  • We may combine data collected from you with data obtained from other sources in order to improve the accuracy and completeness of the data and to better tailor our communications with you.
  • We may also collect information about how you use our websites through various technologies, including cookies.

Notification and selection of data usage methods

  • We use your personal data for the purposes for which they were collected, and for all other uses we will ask you for it beforehand ask for permission.
  • We will also ask for your permission before any sharing of your personal data with third parties for any purposes other than those for which you have given them to us.
  • Cookies for data related to your use of our websites can be turned off in your browser.

Data access and integrity

  • If you want to update your personal data or change the way you communicate with us, please contact us at sigmat @sigmat.hr or visit the website of a specific product or service.

Data Security

  • We are committed to protecting your personal data from unauthorized use or disclosure.

Further transfer of data

  • We do not transfer your personal data to third parties.