Quality policy

SIGMAT, Slavonski Brod - politika kvalitete

At Sigmat doo, we are aware that the success of our business depends on the satisfaction of our customers, so we strive to understand the current and future needs of customers, meet their requirements and exceed their expectations. We represent only reputable companies in the field of welding equipment, gas cutting and grinding. By developing a network for customer service and support throughout Croatia and constantly investing in our own new technologies and training of our employees, we strive to provide our customers with the best service. We strive to ensure the continuity of quality through constant communication with the customer while meeting legal and contractual obligations.

ZadaThe obligation of the management is to provide the necessary resources for the smooth and impartial operation of all employees, and to constantly improve the quality management system.

Procedures and the introduced system are only the basis for a high level of quality of work, so it is the obligation of all employees to constantly adopt new knowledge and continuous training.

The goal that is Sigmat doo by introducing the Quality Management System wanted to achieve a level of performance that meets domestic and international standards and ensure the commitment and satisfaction of customers, employees and all stakeholders, and the results achieved to enable the company's growth.

This policy is achieved through the application of the Quality Management System in accordance with ISO 9001: 2000 standards.

Looking to the future, the opening of new markets and the opportunities that are offered, we decided to protect our intellectual property.

Personal data protection policy

Sigmat doo respects your personal data and works diligently to protect it. Our privacy statements are based on current global principles and standards for the treatment of personal data, information and choice of data use, data access and integrity, security, onward transfer and enforcement / monitoring.

Personal data

  • We collect personal information for a variety of reasons, such as processing your orders, providing e-newsletter services, sending marketing messages, personalizing your experience, or in connection with job offers.
  • We inform you about the purpose of collecting personal data at the very moment of collecting it, and we keep it for the purposeeu collected or when required in accordance with applicable law or for legitimate purposes.
  • We may combine data collected from you with data obtained from other sources to improve the accuracy and completeness of the data and to better tailor our communication with you.
  • We may also collect information relating to your use of our websites through a variety of technologies, including cookies.

Notification and selection of data usage

  • We use your personal information for the purposes for which it was collected, and for all other uses we will ask you for permission in advance.
  • We will also ask for your permission before sharing any personal information with third parties for any purpose other than that from which you provided it.
  • You may turn off cookies for information relating to your use of our websites in your browser.

Data access and integrity

  • If you want to update personal information or change the way we communicate with us, please contact us athref = "mailto: privacy@cisco.com">sigmat@sigmat.hror visit the website of a particular product or service.

Data security

  • We are committed to protecting your personal information from unauthorized use or disclosure.

Further data transfer

  • We do not transfer your personal data to third parties.